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標題: 打了一堆求情信,官方這樣回我!! [打印本頁]

作者: rainchow 時間: 2016-9-4 03:14
標題: 打了一堆求情信,官方這樣回我!!
本帖最後由 rainchow 於 2016-9-4 03:17 編輯

Trainer,

Thanks for contacting us regarding your sign in issue with Pokémon GO. If you’ve signed into Pokémon GO and it appears that gameplay progress has been reset, be assured that your gameplay progress has NOT been lost. It remains safe and intact. You may have inadvertently created a new Pokémon GO account by unintentionally signing in with a different email address or login method.

If you haven’t already, please try the following:
* iOS users: Please review the login tips outlined in the Pokémon GO Help Center (https://support.pokemongo.nianticlabs.com/hc/en-us/articles/224047008).
* Google Account users: If you’ve signed into Pokémon GO using your Google Account and it appears that you’re level 1, you may not be signing into Pokémon GO using the correct Google Account. Please try signing into any alternate accounts you may have used to create your Pokémon GO account.
* All Trainers: Keep in mind, there are two login methods for Pokémon GO. Trainers can use their Google Account or their Pokémon Trainer Club account to create a Pokémon GO account. If you create an account with one login method and later attempt to use the other login method, a second account is created. To resolve this issue, log out of your account then log back in using your original login method.

Please note: for security reasons, we’re unable to provide you with the email address you use to sign into your account.

-NianticOps

小弟英文水準不高,只好用Google直譯
培訓師，

感謝您與我們聯絡你的問題與神奇寶貝GO跡象。如果你已經簽署了神奇寶貝GO，看來，遊戲的進步已經復位，放心，你的遊戲進度並未丟失。它仍然是安全和完整。您可以通過使用不同的電子郵件地址或登錄方法無意中登錄無意中創造了一個新的神奇寶貝GO帳戶。

如果你還沒有，請嘗試以下方法：
* iOS用戶：請檢查神奇寶貝GO幫助中心（https://support.pokemongo.nianticlabs.com/hc/en-us/articles/224047008）中列出的登錄提示。
*谷歌帳戶的用戶：如果您在使用谷歌的帳戶登錄到神奇寶貝GO，看來，你是1級，你可以不登錄到神奇寶貝使用正確的谷歌帳戶GO。請嘗試登錄到你可能已經用於創建神奇寶貝GO帳戶任何替代賬戶。
*所有培訓師：請記住，也有神奇寶貝GO兩種登錄方式。培訓師可以用自己的谷歌賬戶或他們的神奇寶貝訓練師俱樂部帳戶創建一個神奇寶貝GO帳戶。如果您創建一個賬戶一個登錄方法，以後再嘗試使用其它登錄方式，將創建第二個帳戶。要解決此問題，登錄自己的帳戶，然後重新登錄使用原始登錄方法。

請注意：出於安全原因，我們無法向您提供您用來登入帳戶的電子郵件地址。

-NianticOps

有人知道他們說什麼嗎

作者: w8s3suimin 時間: 2016-9-4 19:13
意思是你進度還在
帳號沒被重置只是你登錯帳號

作者: chenyutang 時間: 2016-9-4 19:17
帳號沒被重置但只能登入進入1級...

作者: andyddo 時間: 2016-9-5 13:13

chenyutang 發表於 2016-9-4 19:17
帳號沒被重置但只能登入進入1級...

我也收到那封一樣的信~可是也不能登入!!!!請問要???

作者: tot25 時間: 2016-9-5 13:24
罐頭訊息你打一百封一樣回你同樣的訊息!

作者: tungmung 時間: 2016-9-5 13:29
正常你被封鎖後...官方會寄這封給你
Trainer,

Your account has beenterminated. Use of any other third-party software or app, including butnot limited to scripts/apps, applications used to falsify your location,emulators, modified or unofficial software, and/or accessing Pokémon GO clientsor backends in an unauthorized manner is considered cheating.

If you believe your account has been terminated in error, you may fill out this form. Please consider your accountpermanently terminated unless we reply back to your appeal.

- NianticOps

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然後你可以去上述 fill out this form 網頁申訴,會先給你電腦回復

Trainer,

We have received your appeal.Our goal is to provide a fair, fun and legitimate game experience for everyone.Use of any other third-party software or app, including but not limited toscripts/apps, applications used to falsify your location, emulators, modifiedor unofficial software and/or accessing Pokémon GO clients or backends in anunauthorized manner is considered cheating.

We are reviewing all accounttermination appeals. If our system determines that your account was terminatedin error, we will send an email to confirm that your account has beenreinstated.

If you have not received anemail stating your account was terminated, but are experiencing login issues ormap loading errors it may just be a temporary server issue. Please try to loginagain in a few hours.

-NianticOps

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再來就是等結果啦

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